General terms and conditions of business

Booking: When booking, the number of people for the booking must be specified. It is not possible to add people later and pay later.

An earlier arrival date than stated in the booking is not possible. Please note that every booking includes a cleaning at the end of the stay. If you extend your stay, a cleaning will also be required at the end of the previous booking period.

Cancellation policy: Refunds are always made minus applicable payment fees. If the check-in date is at least 14 days away, you will receive a full refund for cancellations made within 48 hours of completing the booking. 50% refund for cancellations made at least seven days before check-in. No refunds for cancellations made within seven days of check-in.

Check-in/Check-out: Check-in after 4:00 p.m. / Check-out until 10:00 a.m. - we recommend arriving during daylight hours and before 10:00 p.m. (night rest period).

Smoking: Smoking is not allowed.

Events: Events are not permitted.

Night quiet: Please observe night quiet between 10:00 p.m. and 7:00 a.m.

Please be considerate of other guests. The building is a half-timbered house, so noises caused by doors being opened and heavy footsteps are easily audible.

5 things to do before leaving your home:

Please help us to keep the apartment ready for the next guests by taking the following five steps before leaving the apartment:

• Please remove bed and pillow covers (made of cotton) and place them in the washing machine together with dishcloths, towels and bath mats. Please do not put pillows, blankets or slipcovers in the washing machine. Please put heavily soiled laundry with visible stains to one side. Start the washing machine in the "cotton at 60°C" program - automatic detergent dosing. Laundry can still be added (start/stop). There are other washing machines in the adjacent building with the brown metal doors. Please try to put all of the textiles mentioned in more than one washing machine and start them.

• Please place the used dishes in the dishwasher, insert a regular dishwasher tablet (not liquid soap) and switch on the dishwasher.

• Please check all drawers and cupboards to make sure you have your belongings with you. Please also check your chargers and cables at power outlets.

• Please turn off all lights.

• Please close windows and doors.